TERMS & CONDITIONS
Wells Tool will ship open account (upon request) to those forms having satisfactory Dun & Bradstreet ratings of HH2 or better. Accounts over 45 days are past due and put on hold until satisfactory payment has been made. Non-rated accounts must either be shopped cash on delivery (COD) or send a check with orders.
Terms are net/30 days. Credit or open accounts will only be extended to those firms with an acceptable credit ratings. Accounts unpaid beyond 30 days are subject to a service charge of 1-1/2% per month.
Cancellation of orders is only acceptable with prior consent of Wells Tool. All cancelled orders, especially non-stocked or special items, may be subject to a cancellation fee.
Items may not be returned for credit without prior consent of Wells Tool. Full credit will be issued for any and all errors on the part of Wells Tool. Items older than 30 days after shipment can not be returned for credit. Non-stocked, specialty, altered, used, or damaged items can not be returned for credit. Items returned for credit are subject to a 15% restocking fee.
Unless otherwise instructed, Wells Tool will decide the optimum shipping method. Most shipments are made via UPS, however Federal Express, parcel post, and trucking (for heavier shipments) are available. The shipping costs are the responsibility of the customer. Wells will not absorb shipping costs.
All claims for incomplete or incorrect shipments must be made within 72 hours of receipt of the shipment.
Wells Tool is happy to quote all specialty needs. Please fax us a detailed written request. All details not specifically stated will be quoted and manufactured to standard tap specifications. Most quotes are answered within 24-48 hours, however for unusual quotations, a longer period of time may be needed.
All pricing contained within this catalog are subject to change without prior or written notice. In the case of back orders, Wells will honor the price at the time of purchase, excepting for extreme cases. In these cases, Wells will contact the customer for approval prior to shipment.
ITEMS NOT LISTED:
If an item is needed that is not within the pages of this catalog, please contact us. Most likely it is either on our shelves, we can obtain it, or we can manufacture it.
Wells is not responsible for any errors in price or description that occur from printing this catalog.
LIMITATION OF LIABILITY:
Liability is limited to the cost of material supplied. Wells assumes no liability for damage or injury to property or persons caused by material furnished by or through us. Technical information is provided for guidance only. Wells is not liable for loss or damage caused by contingencies, such as strikes, acts or God, and shipping delays beyond our control.